Legal notice

LEGAL NOTICE

Last updated: 8 September 2026

This Legal Notice provides information regarding the ownership, operation and use of emmergrey.store.

Please read this notice together with our Terms of Service, Privacy Policy, Return & Refund Policy, Shipping Policy and any other policies made available on our website.

1. WEBSITE INFORMATION

Trading Name: Emmergrey

Website: emmergrey.store

Email: hello@emmergrey.store

If Emmergrey is operated by a limited company:

2. WEBSITE OPERATOR

The website emmergrey.store is operated under the trading name Emmergrey.

For legal notices, customer enquiries or other correspondence relating to this website, please contact:

Email: hello@emmergrey.store

3. PURPOSE OF THE WEBSITE

Emmergrey operates an online retail website offering consumer goods, including fashion and related products.

Information provided on the website is intended to enable customers to:

  • browse our products;

  • obtain information about products;

  • place orders;

  • make payments;

  • obtain delivery information; and

  • contact Emmergrey regarding purchases and customer service matters.

Use of the website is subject to our applicable policies and Terms of Service.

4. CONSUMER INFORMATION

Before a customer places an order, Emmergrey aims to provide the information required under applicable United Kingdom consumer legislation, including relevant information concerning:

  • the identity of the trader;

  • contact information;

  • product characteristics;

  • prices;

  • applicable taxes;

  • payment methods;

  • delivery options;

  • delivery charges;

  • estimated delivery periods;

  • cancellation rights;

  • returns; and

  • refunds.

Nothing contained in this Legal Notice is intended to restrict or exclude any mandatory consumer rights.

5. INTELLECTUAL PROPERTY

Unless otherwise stated, all intellectual property rights in the original content of emmergrey.store are owned by, licensed to or lawfully used by Emmergrey or the relevant rights holder.

Protected content may include:

  • the Emmergrey name;

  • logos;

  • branding;

  • website design;

  • graphics;

  • photographs;

  • product photographs;

  • videos;

  • illustrations;

  • text;

  • product descriptions;

  • icons;

  • layouts; and

  • other original materials.

Copyright, trade mark and other intellectual property laws may protect such content.

No part of the website may be copied, reproduced, republished, distributed, sold or commercially exploited without the permission of the relevant rights holder, except where permitted by law.

6. THIRD-PARTY TRADE MARKS

Product names, company names, trade marks, logos or other intellectual property belonging to third parties remain the property of their respective owners.

Reference to a third-party brand does not imply ownership by Emmergrey.

Where Emmergrey offers branded products, all use of third-party intellectual property must be lawful and authorised where required.

7. WEBSITE CONTENT

We take reasonable steps to ensure that information published on our website is accurate and current.

However, occasional errors may occur, including:

  • typographical errors;

  • technical errors;

  • product information errors;

  • pricing errors; or

  • temporary inaccuracies.

Where an error affects an order or a consumer's legal rights, it will be handled in accordance with applicable UK consumer law and our Terms of Service.

8. PRODUCT IMAGES AND COLOURS

We make reasonable efforts to display products accurately.

However, colours and appearance may vary slightly depending on:

  • screen settings;

  • display technology;

  • lighting;

  • photography; and

  • the device used to access our website.

Nothing in this section permits Emmergrey to supply goods that are materially different from their description or otherwise fail to comply with statutory requirements.

9. PRICES

Prices displayed on our website will be presented in accordance with applicable law.

Where required, prices shown to UK consumers will include applicable taxes.

Any mandatory delivery or additional charges that can reasonably be calculated in advance will be disclosed before an order is placed.

Express delivery charges, where applicable, will be displayed during checkout.

10. THIRD-PARTY SERVICES

Our website may use services supplied by third parties, including services for:

  • website hosting;

  • payment processing;

  • order processing;

  • analytics;

  • customer support;

  • fraud prevention;

  • advertising;

  • delivery; and

  • logistics.

Third-party providers may operate under their own legal terms and privacy policies.

The use of a third party does not remove any responsibility that Emmergrey cannot lawfully exclude.

11. EXTERNAL LINKS

The website may contain links to third-party websites.

Such links may be provided for convenience or informational purposes.

Unless expressly stated otherwise, Emmergrey does not own or control third-party websites and is not responsible for their independent content, availability, security practices or policies.

Users should review the applicable terms and privacy notices of third-party websites before using them.

12. WEBSITE AVAILABILITY

We aim to keep emmergrey.store accessible and operational.

However, temporary interruptions may occur because of:

  • maintenance;

  • technical issues;

  • security updates;

  • hosting problems;

  • network disruption; or

  • circumstances outside our reasonable control.

We do not guarantee that the website will be continuously available without interruption.

Nothing in this provision excludes liability that cannot legally be excluded.

13. LIMITATION OF LIABILITY

Nothing in this Legal Notice excludes or limits liability where exclusion or limitation would be unlawful.

In particular, nothing is intended to exclude or restrict liability for:

  • death or personal injury caused by negligence where liability cannot legally be excluded;

  • fraud or fraudulent misrepresentation;

  • breach of statutory consumer rights;

  • defective products where statutory liability applies; or

  • any other liability that cannot lawfully be excluded or restricted.

Consumer rights provided by applicable UK law remain unaffected.

14. CUSTOMER RIGHTS

Customers purchasing products from Emmergrey may have rights under applicable UK legislation relating to:

  • product quality;

  • conformity with description;

  • fitness for purpose;

  • delivery;

  • cancellation;

  • returns;

  • refunds;

  • repair;

  • replacement; and

  • price reduction.

For additional information, please review our:

  • Terms of Service

  • Return & Refund Policy

  • Shipping Policy

  • Privacy Policy

Nothing in our policies replaces or restricts mandatory statutory consumer rights.

15. DATA PROTECTION

Personal information collected through the website will be processed in accordance with our Privacy Policy and applicable UK data protection legislation.

This may include, where applicable:

  • the UK General Data Protection Regulation (UK GDPR);

  • the Data Protection Act 2018; and

  • applicable rules relating to electronic communications and cookies.

Please refer to our Privacy Policy for further information about how personal data is collected, used, stored and shared.

16. COOKIES

Emmergrey may use cookies and similar technologies on its website.

Where legally required, users will be provided with appropriate information and choices regarding non-essential cookies.

Further information should be available through our Cookie Policy or cookie consent interface.

17. UNLAWFUL USE

You must not use this website:

  • for fraudulent or unlawful purposes;

  • to distribute malware or malicious software;

  • to interfere with website security;

  • to gain unauthorised access to systems;

  • to infringe intellectual property rights;

  • to impersonate another person; or

  • in any manner prohibited by applicable law.

We reserve the right to take reasonable measures to protect the website, our customers and our systems.

18. CHANGES TO THIS LEGAL NOTICE

Emmergrey may update this Legal Notice where reasonably necessary, including to reflect:

  • changes in legislation;

  • regulatory requirements;

  • changes to our business;

  • changes to the website; or

  • changes to our services.

The latest version will be published on emmergrey.store with an updated revision date.

19. GOVERNING LAW

This Legal Notice and the use of this website are governed by applicable United Kingdom law.

For consumers, nothing in this section removes any mandatory legal protections or jurisdictional rights available under the laws applicable to them.

20. RELEVANT UK LEGISLATION

Depending on the circumstances, Emmergrey's activities may be subject to legislation including:

  • Consumer Rights Act 2015;

  • Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;

  • Digital Markets, Competition and Consumers Act 2024;

  • Electronic Commerce (EC Directive) Regulations 2002, where applicable;

  • Companies Act 2006, where applicable;

  • Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015, where applicable;

  • Data Protection Act 2018;

  • UK GDPR; and

  • other applicable UK consumer, ecommerce, product safety, advertising and data protection legislation.

Nothing in this Legal Notice should be interpreted as excluding a statutory obligation imposed on Emmergrey.

21. CONTACT

For legal, customer service or general enquiries regarding Emmergrey, please contact:

Emmergrey

Website: emmergrey.store

Email: hello@emmergrey.store

Effective date: 8 September 2026